Frequently Asked Questions
Get answers to common Questions
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
How do I book a trip through your travel agency?
To book a trip with us, simply navigate to our website and use the intuitive booking platform. Select your desired destination, travel dates, and preferences. Follow the prompts to customize your itinerary, and proceed to secure payment for your booking.
What types of travel services do you offer?
Our travel agency offers a comprehensive range of services, including vacation packages, flights, hotels, tours, and more. Explore our website to discover the diverse travel experiences we can arrange for you.
Can I customize my travel itinerary?
Absolutely! We understand that every traveler has unique preferences. You can customize your travel itinerary by contacting us to modify specific aspects of your trip to better suit your needs.
What payment methods are accepted?
We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Please contact us to make it easier for you.
What is your cancellation and refund policy?
Your can cancel your tour before 24 hours before the Activity Date. to get full Refund
How can I contact your customer support in case of issues during my trip?
Our customer support team is available 24/7 to assist you. You can reach us through our helpline, email, or whatsapp chat on our website. Emergency contact information will also be provided in your booking confirmation for immediate assistance during your trip.
What travel documents do I need for my trip, and how can I obtain them?
The required travel documents, such as visas and passports, vary by destination. You can find detailed information on our website or contact our customer support for guidance. It is recommended to check and obtain the necessary documents well in advance of your travel date.